Career Start is currently seeking an Administrative Assistant in Niagara Falls, NY. To be considered for this position, preferred candidates should have experience working in HVAC or plumbing businesses, particularly in service calls and ordering. The Administrative Assistant will be responsible for various tasks such as ordering parts, data entry and accounts receivables management into Quickbooks.
Shift: Monday through Friday 8 am to 5 pm
Pay of the Administrative Assistant:   

• $20 to $24/hour

• Assist in managing daily administrative tasks such as answering phones, responding to emails, and handling correspondence.
• Provide support to other departments as needed.
• Assist in special projects and initiatives as assigned by management.
• Assist in preparing reports, presentations, and documents
• Serve as a point of contact for clients, addressing inquiries and providing information about our products and services.
• Follow up with clients to ensure satisfaction and gather feedback for continuous improvement.
• Accurately enter and update data in various systems and databases
• Maintain records of client interactions, transactions, and service contracts
• Assist in generating and analyzing report to track performance metrics
• Provide support to other departments as needed.
• Assist in special projects and initiatives as assigned by management.

• Proven experience as an administrative assistant or in a similar role, preferably at a HVAC or plumbing business
• Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
• Excellent communication skills, both verbal and written.
• Strong organizational and time management skills with the ability to prioritize tasks
• Experience with Quickbooks is preferred